Warranty Request

2-10 Homebuyers Warranty

We protect our valued homeowners with the industry's best warranty program. On the day of closing, your new Konter Quality Home comes with a 2-10 Home Buyers Warranty. This includes a one-year workmanship, two years systems, and 10-year structural warranty. You will receive a warranty booklet that provides specific coverage.

Click here to view your 2-10 Warranty

Emergency Warranty Service

Any emergency requires immediate attention. Please be advised of what particular situations or conditions are defined by your warranty as an emergency:

1. Total loss of heat.

2. Total loss of electricity.

3. Total loss of water.

4. Plumbing leak that requires the entire water supply to be shut off.

5. Any situation that endangers the occupants of the home. 

During business hours:

Call our office at 912-354-9314.

After hours, or on weekends or holidays:

Call our Emergency Line, 912-308-9095, or the necessary trade contractor directly. Their phone numbers are listed on the Emergency Phone Numbers sheet you receive at closing.

Need To Submit a Warranty Service Request ?

Please fill out the form below and our Customer Service team will be in touch shortly.

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